Terms, cancellations & safety waiver

Bookings

Bookings are confirmed once payment is complete. Each ride on a pass is reserved for the date and times you choose. Please arrive 10 minutes early; late arrivals may lose their slot if the next group is waiting.

Changes & cancellations

Contact us at least 24 hours before your booking to reschedule or receive a refund. Cancellations within 24 hours and no-shows are non-refundable. Parties may be rescheduled once with 72 hours' notice.

Safety rules

• Riders must be at least 1 meter (40 in) tall. Additional height and weight limits apply on some machines.
• Not recommended for guests who are pregnant, have heart conditions, seizures or epilepsy, recent surgery, or back, neck or motion-sensitivity issues.
• Follow staff instructions, keep restraints fastened and stop the ride by signaling staff if you feel unwell.
• Guests under 18 must have a parent or guardian accept these terms.

Assumption of risk

Virtual reality motion rides involve movement and sensory effects. By booking, you confirm each rider is fit to ride and accept the normal risks of participation. iPlayVR may refuse a ride to anyone who appears unfit or unsafe to ride.

Questions

Email sales@iplayvr.net or call (470) 436-8129.