Frequently asked questions

iPlayVR is for all ages — from kids 6 and up to adults. Riders need to be over 1 meter (about 40 inches) tall, and some rides have extra height or weight limits for safety.

Not at all. Our team guides you step by step and helps you put on and adjust the headset. First-timers and pros both have a blast.

Walk-ins are welcome when there is space, but booking online is the only way to guarantee your time. Popular weekend slots fill up fast.

Rides run about 3 to 9 minutes depending on the game you choose. Each ride on your pass is booked into its own timeslot, so there is no waiting around.

Pick a 1, 2 or 3 ride pass, choose 1 or 2 riders, then pick which machine and time you want for each ride — mix and match VR 360, VR Bungee and VR Fantasy Rider. Two riders share a machine and save with our 2-for pricing.

Our machines are professionally tuned for low latency to keep motion sickness to a minimum, and VR 360 has adjustable intensity. If you feel uncomfortable, tell the attendant and we stop the ride right away.

Yes. We use disposable eye-mask pads for every guest, clean headsets between rides, and trained staff supervise every session.

Comfortable clothes and closed-toe shoes. We provide all the VR gear.

Need to change plans? Contact us at least 24 hours before your booking and we will move your time or refund you. Late cancellations and no-shows are non-refundable.